Return & Refund Policy
At Aveyrus, we take great pride in delivering high-quality custom printing products tailored to your exact specifications. Because our products are personalized and made to order, we have the following return and refund policy to ensure fairness and clarity for our customers:
1. Customized Products
All custom printed items are made specifically according to your approved design and order details. Due to the personalized nature of these products, we generally do not accept returns or exchanges unless there is a manufacturing defect or printing error.
2. Defective or Damaged Items
If you receive a product that is defective, damaged during shipping, or does not match the approved design, please contact us within 7 days of receiving your order.
- Provide clear photos of the issue.
- We will review your claim and, if approved, offer a replacement, reprint, or refund.
3. Order Cancellations
Orders cannot be canceled once production has started. If you wish to cancel, please notify us immediately after placing your order to check if it is still possible.
4. Incorrect Information
Please double-check all artwork, spelling, and order details before confirming your purchase. We are not responsible for errors in customer-provided content.
5. How to Contact Us
For any issues regarding your order, please reach out to our customer service team:
Email: [email protected]
Phone: +1 (412) 751-8218